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The best compliment you can give us is a referral, and one of the ways that you can refer is by telling others about your experiences with us! We are always working to use your feedback to improve the quality of our plumbing services.
Leave us a comment below and tell us and others how we did.
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I called at 8:15 and help was here before noon. I had already had a local plumber give a bid but Master Plumber did the job in a couple of hours saving me hundreds of dollars. They were very professional and the job was professionally done. Very satisfied.
It was a smooth and remarkable experience. I was expecting the worst and they made it tolerable. My water heater was repaired the same day without delay. I'll definitely call them again.
Review of your recent services:
Had a leak, so called your company, VERY impressed. Appointment was scheduled from 12-2pm, but I didn't answer the phone. I called them back and they still showed up at 4. They weren't able to fix the leak but they did clear the stoppage in my kitchen sink. They don't work on dishwashers. Was only charged $150 for the work that was performed. My husband seemed extremely pleased with their service and explanation of the problem when they found the leak.
Tell your husband it was our pleasure. 😉
Texas Master Plumber LLC, They're awesome. I found them on the internet. I called in at 9am and Melissa was so pleasant & accommodated me by getting a plumber before noon per my request. My plumber arrived promptly with a big smile and was VERY professional for beginning to end. I love my plumber Cody, and I definitely trust him. They're the only people I will call for my plumber needs. They were accommodating with the schedule. Cody was very professional and educated me and fixed my garbage disposal and he was super friendly. The repair was so minor I wasn't charged a dime.so I would say Texas Master Plumber gets an A+ all the way. I'd recommend them to a bunch of people.
Thank you Ingrid for the positive response. We will relay this review to the technician and make sure he is aware of the wonderful response for his service. Please like us on Facebook and share our page with all your friends.
I had a plumbing issue and am so glad I called Texas Master Plumber! Very professional, on time and fixed my problem! I will be referring friends. Alton and Johnathan were very professional. Alton diagnosed the problem quickly and let me know the charges before he started the work. Thank you!
Thank you for the kind words. We will let the technician know how please you were. We appreciate your business and hope you call again when you need a qualified plumber.
We had a problem and Texas Master Plumber was selected by our home warranty company. I could not have been more pleased with the service. The situation was unique and required a number of visits. Everyone we dealt with, either on the phone or onsite, was very helpful and understanding of our needs. Thanks!
We've been working with the home warranty companies since the day we opened. We understand how to communicate with them and what is expected when they send us a claim. Thank you and ask for us if you have another claim.
The customer service is awesome!!! Called after hours, received phone call this morning! They can to house, husband was busy, they checked out our water heater and texted my husband with issues. Came back out when husband was able to talk to them and were honest and very helpful. Didn't need new water heater like we expected! Plus wasn't charged a trip or quote fee. You bet we will use this company for our plumbing needs!!!
Thanks!!!
Thank you Michelle, we are glad you were pleased with our services and appreciate you for taking the time to post a review. Look forward to serving you in the future should you need us! -Texas Master Plumber
The service offered by Texas Master Plumber is excellent. My hot water heater was messed up for a few days and the manufacturer referred me to Texas Master Plumber. Someone was able to come to my home the same day as the referral. The technician was professional and got everything back up and running just as he said he would. Also the service didn't take very long, so that was a plus.
I have had the privilege of knowing Ronnie Goyne and his team at Texas Master Plumber for years now and I get to see things about this company from behind the scenes that most people will never know. As their webmaster I see all of the email forms sent by YOU the customers and I see how prompt the responses are and how Texas Master Plumber engages with their clients. They are truly the most professional company that I have had the pleasure of working with. They take a great deal of pride in making sure that the little things are taken care of and so you know that the big things are given as much attention. It is detail like this that gives me confidence in referring them to my friends and family. You will be glad you gave Texas Master Plumber a call.
I want to take the time to thank your staff for going above and beyond to help my family. Jessie and Chris have been great, professional and the people working there are just as awesome. I did not think customer service like I received was possible anymore but your team has shown me different. You have a customer for life and I will tell everyone I know to go to your company when having any plumbing issues.
Thank you a bunch!
-Tabatha Barron
Thank you Tabatha! Customers like yourself are the reason we love our work. Call us any time.
I called at 8:15 and help was here before noon. I had already had a local plumber give a bid but Master Plumber did the job in a couple of hours saving me hundreds of dollars. They were very professional and the job was professionally done. Very satisfied.
It was a smooth and remarkable experience. I was expecting the worst and they made it tolerable. My water heater was repaired the same day without delay. I'll definitely call them again.
Review of your recent services:
Had a leak, so called your company, VERY impressed. Appointment was scheduled from 12-2pm, but I didn't answer the phone. I called them back and they still showed up at 4. They weren't able to fix the leak but they did clear the stoppage in my kitchen sink. They don't work on dishwashers. Was only charged $150 for the work that was performed. My husband seemed extremely pleased with their service and explanation of the problem when they found the leak.
Tell your husband it was our pleasure. 😉
Texas Master Plumber LLC, They're awesome. I found them on the internet. I called in at 9am and Melissa was so pleasant & accommodated me by getting a plumber before noon per my request. My plumber arrived promptly with a big smile and was VERY professional for beginning to end. I love my plumber Cody, and I definitely trust him. They're the only people I will call for my plumber needs. They were accommodating with the schedule. Cody was very professional and educated me and fixed my garbage disposal and he was super friendly. The repair was so minor I wasn't charged a dime.so I would say Texas Master Plumber gets an A+ all the way. I'd recommend them to a bunch of people.
Thank you Ingrid for the positive response. We will relay this review to the technician and make sure he is aware of the wonderful response for his service. Please like us on Facebook and share our page with all your friends.
I had a plumbing issue and am so glad I called Texas Master Plumber! Very professional, on time and fixed my problem! I will be referring friends. Alton and Johnathan were very professional. Alton diagnosed the problem quickly and let me know the charges before he started the work. Thank you!
Thank you for the kind words. We will let the technician know how please you were. We appreciate your business and hope you call again when you need a qualified plumber.